Privacy Policy

Last Updated: 06/01/2025

RC Security Solutions Ltd ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website [Your Website URL] (the "Site") and use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

a) Personal Information

This includes any information that can identify you, such as:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment information (when applicable)

b) Non-Personal Information

This includes data that cannot identify you personally, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referring URLs

  • Date and time of visits

  • Pages visited

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us improve your experience. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

2. How We Use Your Data

We may use your personal data for the following purposes:

  • To provide our services: To process your orders, transactions, and customer support requests.

  • To improve our Site and services: To analyse usage trends and improve the functionality of our website.

  • Marketing and Communications: To send you marketing communications, newsletters, or special offers (with your consent, where applicable).

  • To comply with legal obligations: To comply with legal and regulatory requirements, including fraud prevention.

3. Lawful Basis for Processing Personal Data

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

  • Consent: Where you have given us consent to process your data (e.g., for marketing communications).

  • Contractual necessity: Where the processing of your data is required to fulfil a contract with you (e.g., processing orders).

  • Legal obligation: Where we are required to process your data to comply with a legal obligation.

  • Legitimate interests: Where we have a legitimate interest in processing your data (e.g., to improve our services or conduct marketing).

4. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your personal data in the following circumstances:

  • Service Providers: We may share your data with third-party companies that perform services on our behalf (e.g., payment processors, hosting providers, email marketing services).

  • Legal Requirements: We may disclose your data if required to do so by law or to comply with a legal process (e.g., a court order, regulatory request).

  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the security of your data.

6. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data we hold about you.

  • Right to rectification: You can request that we correct any inaccurate or incomplete personal data.

  • Right to erasure: You can request that we delete your personal data (the "right to be forgotten"), subject to certain legal conditions.

  • Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances.

  • Right to data portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

  • Right to object: You can object to the processing of your personal data for marketing purposes or if the processing is based on legitimate interests.

To exercise any of these rights, please contact us using the contact details provided below.

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When we no longer need to retain your personal data, we will securely delete or anonymise it.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Data Transfers

If we transfer your personal data outside of the UK, we will ensure that appropriate safeguards are in place to protect your data, as required under the UK GDPR.

10. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete the information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your personal data, please contact us at:

RC Security Solutions Ltd
Info@rcsecuritysolutions.co.uk
07703117836